Returns & Exchanges
At Must Société, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, we offer a 14-day return window for most items in their original condition.
Initiate Your Request
Contact our guest services team within 14 days of delivery or pickup to request a Return Authorization (RA) number.
Prepare the Item
Ensure the product is disassembled and placed back in its original packaging with all assembly hardware and instruction manuals included.
Inspection Process
Our quality control team will inspect the item upon arrival to verify it is free of damage, wear, or odors before approving the refund.
Receive Your Refund
Once approved, a refund will be issued to your original payment method, minus any applicable restocking or return shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing